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When Care Becomes a Feature: Synthetic Intimacy and the Individualization of Care
At two in the morning, a chatbot answers immediately. It doesn't ask why you're awake. It doesn't rush you. It responds in calm, affirming language, trained on millions of conversations and designed to sound attentive without ever becoming overwhelmed. For people who can't access therapy, who are burned out from leaning on friends, or who need support outside office hours, that responsiveness feels like care. This isn't because chatbots are deep. It's because they're availabl
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