Community Network Gap

In an effort to transform our fragmented system of healthcare, I joined a team of strategists, designers, executives, and community organizers to build a digital platform loaded with community resources in 17 states. Building bridges with nonprofits, activists, policymakers, mutual aid groups, and organizers fortified our collective expertise in designing a digital platform using human-centered design to empower specialized social workers to match individuals with vital resources they needed. We trained 50+ social workers in a new curriculum rich in empathy, health equity, cultural competence, and senstivity, setting industry benchmarks in narrative change. We meticulously tailored our approach based on demographics and existing social inequalities in 17 unique states, giving a voice to marginalized communities and their unique experiences.